Countries/Regions where service is available
Countries/Regions where service is available
Currently, we ship to South Korea, Thailand, Taiwan, Malaysia, Indonesia, the United Kingdom, Switzerland, Spain, Turkey, Vietnam, Ukraine, Italy, Germany, Australia, and New Zealand.
*Please inquire about shipping to countries not listed above. (Please note that there may be some regions in certain countries where shipping is not available.)
Regarding Shipping
Regarding Shipping
- For 1 to 2 items: We will ship by small packet (or EMS) via the post office.
- For 2 or more items: We will ship by DHL or by small packet (or EMS) in multiple packages.
*Due to the Japan Post's shipping conditions for lithium batteries via international mail, only up to 2 batteries can be shipped per package.
See here for details.
About Delivery Time
About Delivery Time
Once all necessary information, such as customer details and the laws of the destination country, is complete, we will ship your order within 3 business days. The number of days required for delivery will vary depending on the quantity purchased, the destination country, and the shipping method, so please refer to the following:
About Lithium-ion Products
About Lithium-ion Products
Carry the Sun is a product that incorporates a lithium-ion battery.
Please note that some countries may prohibit the shipment of lithium-ion products, so before purchasing, please check the websites of shipping companies or contact our support desk for assistance.
Regarding Fees
Regarding Fees
Currently, shipping costs are automatically calculated for up to two items.
If you wish to purchase more than two items, please contact us in advance.
(Please note that if you add more than two items to your cart, a high shipping fee will be displayed during the shipping calculation.)
Regarding your inquiry
Regarding your inquiry
Providing the shipping address, postal code, and quantity purchased will enable us to process your order more smoothly.
For tracking information after shipment, please contact the delivery company directly.
Disclaimer
- ・Delivery delays may occur due to global situations and other factors.
- ・Customs duties may be incurred depending on the country of delivery. Customs duties are the responsibility of the customer.
- ・Packages may be opened and inspected when passing through customs.
- ・Exchanges or returns are not accepted except for initial defects.


