Countries and regions where services are available.
Currently, our site can ship to Korea, Thailand, Taiwan, United Kingdom, Switzerland, Turkey, Vietnam, Ukraine, and New Zealand.
*Please inquire about shipping to countries other than those listed above. (Please note that some countries may not be able to ship to certain areas.)
About the Materials
Carry the Sun is a product incorporating lithium-ion battery. Some countries prohibit the shipping of lithium-ion products, so please check with your post office website or Contact our support office.
- Up to 1 or 2 pieces - We will ship by international e-packet (or EMS) of the post office.
- 2 or more pieces-Multiple pieces will be shipped by DHL or by international e-packet (or EMS).
*The Post Office can only ship up to two lithium batteries per package due to the conditions of shipping lithium batteries by international mail.
For more details, please click here.
Fees and Charges
Currently, we are set up to automatically calculate shipping costs for up to 2 items.
Please be sure to contact us in advance if you wish to purchase two or more items.
(Please note that currently if you add two or more items to your cart, the higher shipping cost will be displayed when calculating the shipping cost.)
About delivery days
Once we have all the necessary information, including customer information and the laws of the destination country, we will ship within 3 business days. The number of days required varies depending on the number of items purchased, country of destination, and shipping method.
Please include your shipping address and zip code, and the number of items you purchased. Please contact the shipping company for tracking status after shipment.
- ・Please note that there may be delays in delivery due to world affairs and other factors.
- ・ Depending on the country of destination, customs duties may apply. Customers are responsible for customs duties.
- ・ The package may be opened and inspected when it passes through customs.
- ・ We do not accept exchanges or returns except for initial defects.